Help-Desk Technician
Cogent IT has been providing managed IT services in the greater Portland metro area since 2003. We are a NW regional IT provider working with small and midsize businesses to deliver innovative IT solutions.
We are seeking a full time help-desk technician to join our team. The successful candidate will provide remote and onsite technical support to customers and execute various client and internal projects. Candidates will have a bachelor degree in a technical discipline or 2 to 5 years of experience with direct customer technical support.
As a help-desk technician you will join our team providing excellent customer support to our clients.
Successful candidates will have experience installing, configuring, and supporting the following solutions:
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Microsoft and Apple desktop operating systems
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Microsoft Windows Servers
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SQL/SharePoint
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File/Print/DHCP/DNS/Active Directory
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Email including Microsoft 365, Exchange Server, and G Suite
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Business applications
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VOIP phone systems
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Networking products: both wired and wireless
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Hardware support
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Security solutions
Personal characteristics required to be successful in this position are:
The candidate must have a valid driver’s license and insurance. Must be willing to deliver products and provide onsite support in and around the Portland Metro area.
Job offer contingent upon background screening.
What we offer:
Cogent IT offers opportunities to advance your skills and knowledge. Our culture is dynamic and committed to creative problem solving for our clients. We offer competitive salary, full benefits, 401k, profit share, and much more.
The salary range for this position is: $38,000.00 - $55,000.00 per year.
Cogent IT is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed servicemember status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.