Cogent IT has been providing managed IT services in the greater Portland metro area since 2003. We work with small and midsize businesses to deliver innovative IT solutions. Our fixed-fee pricing plans provides our clients with predictable IT budgets in an ever changing world. Our extensive line of product offerings and plans means that we have a solution that is right for you.
Information Technology is more than just the sum of computer systems and devices at your business. IT is about the distribution and processing of information. IT is about securing and preserving information. IT is about ensuring business processes are maximized, and that employees have the tools they need to succeed.
Here at Cogent IT we get that. We take our time to understand your business, which is the key to delivering the right IT services and solutions. Our mission is to provide a complete IT solution for our customers. This includes, planning, budgeting, virtual CIO, asset management, purchasing, design, deployment, security, disaster recovery, voice, and helpdesk services. And it is our goal to deliver these services with the highest level of customer service in our industry.
Back in 2003 Cogent IT was at the forefront of Managed IT services; our fixed fee pricing schedule was an innovative business approach. Since this time, many of our competitors have followed our lead. Offering fixed monthly contracts for managed services is now the industry standard.
What separates Cogent IT from our competition is our commitment to our customers. While many outsourced IT partners will monitor your equipment and manage your IT investments, we take it a step further. We work with our clients to understand their business and business processes. By understanding your business processes we can tailor the correct solutions for your company. This might mean finding a more appropriate accounting package or designing an information workflow. We continually focus on your business and delivering the appropriate solutions that will maximize your IT investment.
We strive to be an extension of your business. Our staff is there for you, and we want our clients to feel they can reach out to us at any time, and for any reason. Our customer retention is second to none in this industry.